Reviews

Thank you for getting us in the schedule yesterday . we enjoy Rich"S expertise and knowledge. Great employee. All our contacts with JPM have been great

I recommend JPM for preventive maintenance of HVAC systems. They were recommended to me by family members for whom they installed a new HVAC system. I scheduled a preventive maintenance visit for my A/C-heat pump. Rich was the technician who did the maintenance. He was knowledgeable, friendly and thorough. I liked that he explained the system to me, it was very helpful given that I had no information about it when I bought my condo. The price seemed affordable to me, money well-spent for peace of mind. Rich showed me that its refrigerant filter is in poor condition and I plan to have JPM replace it.

Jason and crew were neat and through in their install. Got great equipment at a fair price. Very responsive to the need for the installation date.

Same day service was appreciated. Liked the notification of arrival with a picture. Very helpful.

Always fantastic service from the JPM team. I have used them for over 15 years.

I am a real estate broker and deal with a lot of clients that need Heating And Air Conditioning work. I always recommend JPM because they are exceptionally responsive and don’t make a large job out of a small job. I use them on my residence and my own income units as well. They have been extremely consistent with quality and reliability over the years. Joe Ghio, Coldwell Banker West real estate.

I called JPM again, as I had used their service before for my air conditioning repair. This time my heater stopped working because a part that is very old. It is questionable whether the part can be found, however Jason was able to get it working for now. The plus for me, was Jason's straight forward information and honesty and communication skills. My impression without knowing him personally, is that he is a highly principled character. Thank you Jason.

Very professional and on time. You can tell they take pride in their work and I appreciate that. Thanks guys.

Jason and his team are the BEST. Very knowledgeable, professional and customer service oriented. I would highly recommend (and have) JPM to anyone. When my AC unit gave out in the middle of the intense summer heat, Jason came out the very next day, even though I had not been a previous customer. He was able to diagnose and fix that problem quickly, but it was more than apparent that I needed to get a new unit. Jason patiently answered all my questions about possible replacement units and was able to make suggestions based on what I wanted. Although it was a very busy time for JPM, they were able to come out and do the work in a reasonable amount of time. The technicians were professional, courteous, and hard working. Although this review is way overdue, I am very happy with my new furnace/AC. I know that if I have any trouble, questions, or concerns, JPM will be quick to respond. If you’re looking for a very reliable Cooling/Heating company, call JPM. Their customer service level is unbeatable.

Excellent job. Would not even think about calling anyone else

We contacted JPM after discovering one of our AC units was not working and the other was not pumping out very cold air, just as a summer heatwave hit. We got an appointment 3 days later. Rich was on time, courteous, diagnosed the problems, replaced the needed parts, and checked that both systems were working well before leaving. Took about 90 mins. We also talked about updating our 23 year old, inefficient AC units and hope to receive a proposal soon. So I can only say good things about JPM. They are professional and do their job well.

Thanks for the speedy service. Bob in Carlsbad

I have used JPM for about 4 years and I found them to be one of the best companies in HVAC I have ever used. When things in your central air and it's 90 outside you need a company to respond before you and your pets melt away. JMP is that company, they always answer their phones. I would recommend to anyone who wants a great company with excellent service.

They were great! I went looking for a professional, and went from looking to estimate to job done in about 48 hours. We installed a mini-split system a while ago, and needed to have our old central gas furnace removed. (It bit backwards, I realize, but that's the way it went.) Took out the old furnace, capped the gas pipe, removed the old thermostat, covered the now-unused vent stacks, covered the inside of the roof and now-unused main duct in the house, cleaned up the debris...and as polite & cheerful as you could ask for. I highly recommend!

Excellent and Caring for Seniors

Yes

My technician was amazing! This man understood to take a look at the whole picture before he made his diagnosis. We discussed it briefly, and he was off. Within minutes he had the problem fixed and was loaded up ready to go. We have not had problems with our split unit since! Thank you for an amazing job. Well done!

I had checked with a few hvac companies and decided to go with JPM and I'm very happy I did. Jason came out and looked at my house and made suggestions on what he thought would work for me and got me the quote the same day. I went ahead and proceeded with the install; the group that came out [led by Tommy] were fantastic! They were friendly, professional and polite; they started work right away and you could tell they knew exactly what they were doing. They had me up and running in no time and I was very happy, as I live in Julian and we had a storm coming in the next day. Would be happy to recommend this company!