Reviews
At JPM Heating and Air Inc. we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.
Read what other customers have said about us.
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See What Our Customers Have to Say - 349 Reviews
Donald E Smith
02/02/2024
02/02/2024
Happy to recommend JPM. Heating and Air. A few years ago they installed a complete new HVAC in my home, furnace, air conditioner and new ductwork . The price was fair, the work was done when promised, and the system has worked dependably ever since. I've since had them service the system, and their work was pleasant and professional. I will continue to call upon them when the need arises, and I am happy to recommend them to others.
2/2/24 - Cleaned to dryer vent they had installed. Technician arrived when promised, was very pleasant, and did the job quickly with no problem.
I am a satisfied customer, I keep coming back.
Carol Morgan
12/09/2023
12/09/2023
I’ve used this company for both water heater issues/replacement and house heater replacement. The owner personally helped me resolve a home heating problem that led me to get a new gas regulator on my propane tank and that fixed the problem. I would not hesitate to call them when I need them next.
Nick King
11/03/2023
11/03/2023
I recommend JPM for preventive maintenance of HVAC systems. They were recommended to me by family members for whom they installed a new HVAC system. I scheduled a preventive maintenance visit for my A/C-heat pump. Rich was the technician who did the maintenance. He was knowledgeable, friendly and thorough. I liked that he explained the system to me, it was very helpful given that I had no information about it when I bought my condo. The price seemed affordable to me, money well-spent for peace of mind.
Rich showed me that its refrigerant filter is in poor condition and I plan to have JPM replace it.
Joseph Ghio
08/10/2023
08/10/2023
I am a real estate broker and deal with a lot of clients that need Heating And Air Conditioning work. I always recommend JPM because they are exceptionally responsive and don’t make a large job out of a small job. I use them on my residence and my own income units as well.
They have been extremely consistent with quality and reliability over the years. Joe Ghio, Coldwell Banker West real estate.
Paula Dease
08/09/2023
08/09/2023
I called JPM again, as I had used their service before for my air conditioning repair. This time my heater stopped working because a part that is very old. It is questionable whether the part can be found, however Jason was able to get it working for now. The plus for me, was Jason's straight forward information and honesty and communication skills. My impression without knowing him personally, is that he is a highly principled character. Thank you Jason.
Wendy Rusnak
07/23/2023
07/23/2023
Jason and his team are the BEST. Very knowledgeable, professional and customer service oriented. I would highly recommend (and have) JPM to anyone. When my AC unit gave out in the middle of the intense summer heat, Jason came out the very next day, even though I had not been a previous customer. He was able to diagnose and fix that problem quickly, but it was more than apparent that I needed to get a new unit. Jason patiently answered all my questions about possible replacement units and was able to make suggestions based on what I wanted. Although it was a very busy time for JPM, they were able to come out and do the work in a reasonable amount of time. The technicians were professional, courteous, and hard working.
Although this review is way overdue, I am very happy with my new furnace/AC. I know that if I have any trouble, questions, or concerns, JPM will be quick to respond. If you’re looking for a very reliable Cooling/Heating company, call JPM. Their customer service level is unbeatable.
The Langsfords
07/20/2023
07/20/2023
We contacted JPM after discovering one of our AC units was not working and the other was not pumping out very cold air, just as a summer heatwave hit. We got an appointment 3 days later.
Rich was on time, courteous, diagnosed the problems, replaced the needed parts,
and checked that both systems were working well before leaving. Took about 90 mins. We also talked about updating our 23 year old, inefficient AC units and hope to receive a proposal soon.
So I can only say good things about JPM. They are professional and do their job well.
Marj Johns
06/05/2023
06/05/2023
I have used JPM for about 4 years and I found them to be one of the best companies in HVAC I have ever used. When things in your central air and it's 90 outside you need a company to respond before you and your pets melt away. JMP is that company, they always answer their phones. I would recommend to anyone who wants a great company with excellent service.
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